You, like many of your friends and family this summer, were likely in need of high quality air conditioning system repairs – am I right? My HVAC business has been servicing the heating, ventilation and cooling needs of this area and beyond for over half a century! My grandfather started the HVAC business with his brother years and years ago, before my father was born. Our HVAC company is family-owned, as you can imagine, and my brothers and sisters work with my uncle and cousins to handle the daily operations of the business! I work as the manager of advertising and sales, while my sister works on every HVAC service technicians’ education and on the job training. My brother is the manager on the road. And there isn’t a single service visit that happens without his knowledge or the knowledge of his team. Meanwhile, my uncle is involved with all the current HVAC installations, and Dad is the head of the commercial HVAC division, usually working on the HVAC layout of a brand new business in town. He establishes the equipment list that shows all the required ventilation, heating and cooling equipment needed for the job! My mother and cousins are involved in the accounts payables and receivables department, with our oldest son also working in the AP/AR teams to ensure we are constantly clear in the books! We have staff that takes care of the incoming phone calls from distressed air conditioning system users with malfunctioning HVAC equipment, as well as prospective clients looking to install new equipment at their home or business. At that time, we work with the air conditioning system user to find things that can be done to help the situation, at least until we dispatch a technician to address their heating and air conditioning concerns in person! It can be irritating at times when you see your entire family at work and at home, but I wouldn’t have it any other way. There’s no business as compassionate and caring as a family business!