The day was beautiful and cold. I was so excited to take my niece to my favorite little bistro to catch up. When we walked in, the smells were delicious as usual but it still felt a little off to me. Normally, it’s warm and toasty but today it wasn’t. As we were seated, neither of us wanted to take our clothes off. When I did take my coat off, I realized it was cold in there! It was 20 degrees outside and it didn’t feel too much better inside. My normal waitress came over and said they were having issues with the furnace and heating the bistro. She tried really hard to be professional but it’s hard to do a good job when there is no heat. I asked if they called an HVAC company to request a rush appointment. She said they did but there was no HVAC technician available to come out. I asked her to ask if I can call my favorite heating and cooling company. The host said he would appreciate any help we could provide. I called the heating and cooling company that I call for my home and asked if they had anyone available. In less than an hour, there was a team of HVAC specialists in the bistro, looking for the problem with the furnace. Unfortunately, it was a really old HVAC system but they fixed it so that it would heat the building until their new HVAC system was installed in the next week.