I’ve been working with the same local Heating & Air Conditioning dealer for the past several years.
During that time, I have l received a lot about Heating & Air Conditioning repair plus replacement.
I received a promotion last year, plus now I am in charge of training current employees, then all of us do not hire anyone without experience, so most of the training is supplier procedure. I rarely have troubles with current employees, because every one of us have a rigorous hiring process; The owner of the Heating & Air Conditioning dealer is the only person to interview plus hire current employees. It’s constantly been a good process that leads to Quality individuals, then last month, I met a single of our current employees. The guy’s name is Jeff, plus he has been working in the Heating & Air Conditioning industry for almost a decade; Jeff plus I started our month of training with a routine repair tune up. An Heating & Air Conditioning repair tune up is the perfect way to show a current employee what is expected, because most of the work is constantly the same. This would supply myself and others a chance to review the extra steps that every one of us take. I gave Jeff with an inspection checklist, plus every one of us traversed the list a single by a single. Halfway through the inspection, I left to answer the iphone. I came back a minute later, plus Jeff claimed to be done with the Heating & Air Conditioning tune up. All of the boxes were diagnosed, but I knew Jeff could not have finished so abruptly. Jeff plus I had a frank discussion about quality, client service, plus reliability. All of us actually do not need any employees cutting corners, because that will lead to annoyed plus disgruntled patrons.