Jack was supposed to work the late shift on Friday, and he was supposed to be the emergency plumber available on Monday and Sunday. There is only 1 emergency plumber available on the weekends, and we charge a premium fee for all after our calls. The two of us do not provide respected service calls on Monday or Sunday. I found it difficult to keep employees that wanted to work every weekend; Eventually I decided to only offer emergency services so most people can stay beach house with their families, but jack was supposed to work on Friday, despite the fact that he called the office around 4 p.m. The guy sounded frantic on the iPhone; He had to leave the plumbing task early to be with his partner, and she had gone into labor a month early and he was really concerned. Jack is our best plumber and I knew it wouldn’t be self-explanatory to find someone to upgrade him on the tankless water heating system replacement. I contacted a couple of our best plumbers and only 1 of them wanted to work late that day. The guy agreed to finish the tankless water heating system replacement task so I did not have to leave the office. Jack left the address before the other specialist arrived. I told the guy to leave and the buyer did not sound really frustrated when I spoke with her on the iPhone. She seemed perfectly fantastic to wait for someone else so the young guy and first time dad could be with his partner at the hospital. The two of us sent lots of adore and prayers and she delivered a healthy but premature little boy at half past midnight.