I am pretty sure that my temper is going to be the death of me.
I work as an HVAC repair tech for a living, and as the years have gone by I have seen an increase in rude customers.
I am not sure if it is just the new generation who are buying homes or just some bad luck with customers, but it seems to be getting out of hand! Last week I was out on a normal repair check up at a customers house. They had been having some major problems with their air conditioning units for awhile now and were looking to get its output back to the way it was when it was first installed. This would have been a quick and easy problem to fix if the owner of the home hadn’t been so overbearing and controlling the entire time. I can laugh about it now, but at the time I was so ticked off I could have got myself in trouble. As I was working on the unit I couldn’t do a single within without this guy looking over my back trying to tell me what to do. Having worked as a certified HVAC repair tech for nearly twenty years now this was extremely irritating. After another thirty minutes of this I had enough. I stood up and let this guy have a piece of my mind. I sure wasn’t the most professional thing that I have ever done, but it sure made him be quiet. I just hope that this trend doesn’t continue as I am sent out on repair calls, because if it does I might have to retire earlier than I was planning.