As a business owner, I am always on the lookout for ways in which to improve the way in which by company conducts business. I have been the owner of the company for several years now, and we have come a long way with regard to certain processes and procedures–business bottom line-related and otherwise. Recently, several of my employees complained that they had gotten sick lately and they believed that their symptoms were due to the HVAC system in the buildings in which they worked. Concerned but a bit skeptical at first, I encouraged them to get checked out by their respective doctors, and thereby get second, official opinions on the matter. When the results came back, it seemed that the HVAC unit was in fact to blame. As a result, I decided to act upon a somewhat overdue hunch and called our go-to heating and cooling folks to come take a look at our system. Within the first hour or so of them doing so, they confirmed that our geothermal energy heat pump was indeed in need of servicing. Therefore, getting to work right away, they focused on the elements of the system that dealt primarily with the below ground aspects–the ground heat exchanger (GHE) and the heat pump unit (HPU) to be specific. After a few hours of servicing and cleaning them up, the team conducted a few trial runs of the system to confirm that all was well. Apparently things were back up to snuff as my employees’ allergy-related issues seemed to have dissipated within just a matter of days after the unit cleanup had taken place.