The technician arrived a few hours later to evaluate the system and diagnose the problem
My wife called me at work when the air conditioner broke down. She was very upset, because all three children were home with a cold. Two of the children would normally be in school and the other child would be in daycare. They were all three at home with my wife, who had to take the day off work to care for them. When she called me at lunch time, I was hoping for a good update. Instead, she was frantic because the air conditioner broke down. I was in the middle of a meeting, but I left work as soon as I could. I drove straight home while listening to some helpful tutorial and repair videos that I found online. My wife was happy to see me, but she wanted me to call a repair service. I wanted to fix the air conditioner on my own and save money if I could. I spent an hour or two trying to troubleshoot the problems with the air conditioner. My wife was frustrated and the kids were crying. I finally gave up and agreed to call the repair service. The technician arrived a few hours later to evaluate the system and diagnose the problem. My wife was a lot happier to see the repair technician than she was when I walked through the door hours earlier. I was happy that the repair technician found the problem, but I still believed I would have eventually been able to find and fix the issue. If the kids had not been ill, I would have spent more time trying to troubleshoot the problem on my own.