My wife and I were extremely concerned about the indoor air quality in our home, especially after our son was exposed to the coronavirus at school.
We were so worried about getting sick and none of us were being careful.
My wife suggested that we buy an indoor air cleaner for the property. I didn’t really want to spend the money on the machine, but I knew it was the best way to protect our family and clean the indoor air. We bought an indoor air cleaner that removes many different types of allergens and contaminants like smoke, dust, ragweed, dander, and pollen. The air cleaner also removes virus and bacteria germs. My wife and I were excited and anxious to receive our air cleaner, so we ordered express shipping on the product. Two days later, our indoor air cleaner arrived through the UPS delivery service. Unfortunately, it wasn’t the indoor air cleaner that my wife and I ordered. Instead, the product delivery service sent us an air conditioner. It was hard to understand how they screwed up the order and sent the wrong product, but my wife and I were very patient with the person on the phone. We spent 15 or 20 minutes on the phone with the customer service person. The lady was apologetic and very kind. She certainly didn’t understand how the mistake occurred either. She even refunded our original shipping fees since the item didn’t arrive on time. The next item was also shipped express but free of charge. Our air cleaner finally arrived seven days after we ordered the item online.